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Rybrook BMW SHREWSBURY.

Rybrook Shrewsbury, the only name for BMW in Shropshire.

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BMW xDrive

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It's your choice

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Introduction to our Management Team

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The New 1 Series Launch.

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Explore the dealership

Welcome to Rybrook Shrewsbury.

Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way.

Our business is based on the customer and our team are committed to making it a welcoming and friendly experience.

Motability at Rybrook Shrewsbury.

Rybrook Shrewsbury is delighted to be a Premier Partner of Motability. We have dedicated Motability trained specialists who are ready to answer your questions and help you choose your car. We'll also guide you through the simple process and do all the paperwork for you.

If you'd like to find out more about how we can help you in regards to your Motability requirements please contact us on 01743 467467 and ask to speak to our Motability Specialists.

Meet the team

Gareth Thomas

Head of Business

Dale Mackenzie

General Sales Manager

Dan Francis

Retail Manager -Used Car Sales

Mark Schofield

Retail Manager -New Car Sales

Peter Powell

Service Manager

Kevin Geary

Accountant

Ally Robertson

Business Manager

Amanda Banfield

Customer Relations Manager

Lynn Robinson

Head Receptionist

Teresa Godfrey

Showroom Host

Harriett Shakeshaft

Customer Host

Abby Jenkins

Customer Host

Kate Whittingham

Used Car Sales Administrator

Annie Newman

New Car Sales Administrator

Jake Dorricott

Sales Administrator

Naomi Hallam

CRM & Marketing

Emily Gowlett

CRM Administrator

Heather Mauchlan

Retention Apprentice

Rachel Taylor

Accounts Assistant

Sue Wiggin

Sales Ledger

Cindy Parry

Purchase ledger

Dan Mascord

New Car Sales Executive

Martyn Gough

New Car Sales Executive

Henry Gregory

New Car Sales Executive

Scarlet Walker-Smith

BMW Genius

Jon Leonard

Used Car Sales Executive

Jamie Wray

Used Car Sales Executive

Mark Marlow

Used Car Sales Executive

Jon Wilkinson

Used Car Sales Executive

Lee Griffiths

Progress Chaser

Louis Ward

Progress Chaser

Toby Fitzsimmons

BMW Product Genius

Chris Wimbush

Senior Service Advisor

Mike Waugh

Service Advisor

Grant Lloyd

Service Advisor

Cameron Short

Service Advisor

Adam Humphries

Service Advisor

Jake Young

Service Administrator

Jasmine Jones

Service Administrator

Phil Bates

Workshop Manager

Mike Vaughn

Warranty Administrator

Mark Dunderdale

Parts Advisor

Alan Potts

Parts advisor

Mel Parry

Parts Advisor

Dan Morris

Parts Adviser

BMW Technicians

Wayne Bardell

Service driver

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I booked my service at a time which was convenient for me.The car was returned to me in the timescale that was quoted.also it had been washed and valeted to a high standard.

Service

Dealership was very fair helping me with faulty sensors

Service

The work was completed earlier than expected.

Service

Very good. Only thing missing was a call to tell me when to expect my car back

Service

Looked after well and everything done on time

Service

the staff were friendly and very helpful, and kept me informed as to the progress of the work at all stages.

Service

It was prom and friendly service.

Service

Every thing occurred as planned, the test drive could have been longer, and at hand over as a non tech kind of person, a more detailed session on the "computer systems" would have been very welcome.

Service

It's my choice .

Service

From entering the showroom to collecting, the service from the staff was friendly and professional.

Service

Adam was excellent, thanks

Service

Chris and Cameron are great guys and always look after me with total professionalism.

Service

Service desk knew what they were talking about, friendly and helpful.

Service

Quick, efficient and pleasent.

Service

Helpful and informative as work done and felt like a competitive price!!Very nicely valeted thank you so much

Service

Job done in a timely manner so nothing to whinge about

Service

I'd be completely satisfied if the cost was lower! Customer service standard was excellent. Thanks to the team.

Service

All completed promptly.

Service

Car collected and returned, cleaned inside and out. Easy.

Service

Quick, efficient and friendly service.

Service

We were advised that a cut had been found on the inside of one of the tyres. The car would have to stay overnight and the tyre appeared very expensive so we declined.. We arranged for a replacement tyre next day and were shown there was no problem.

Service

Visit went to plan with no problems.

Service

Fast efficient courteous service

Service

Did what I asked to be done, when I wanted it.

Service

The appointment was made to suit my schedule and even though I was delayed by traffic congestion whilst en route, this was not a problem upon my arrival

Service

I needed help with a failure of the radio system, i was given prompt attention despite having no appointment.

Service

Nothing wrong with the work nor with the facilities (coffee, papers etc) it just seemed to take such a long time to change four wheels.

Service

The car looked as clean as it was on delivery, with every thing working.

Service

My car required new front discs and pads that was carried out whilst the car was serviced. I consider the cost of the discs and pads fitting was very high.

Service

Prompt service on a fault which occured with our new 2 series. Only issue was a scratch to gloss interior - which when shown is getting sorted with no problem

Service

I have been dealing with Rybrook Shrewsbury for about 5 years. They always provide me with excellent service that is much higher than my expectation. Their employees are very respectable and competent.

Service

Grant Lloyd on the service desk was very helpful and courteous, and sorted out any ptoblems promptly without difficulty.

Service

1st class service from all the staff onsite (well done to them all).

Service

Very good

Service

They are fantastic, they do everything to a very high standard. Grant goes the extra mile.

Service

The service advisor was very helpful.

Service

The service is very good

Service

They have been helpful with other issues.

Service

The centre took two visits to fix defects that was on the work sheets. Also the courtesy car was very dirty.

Service

Proffessional speedy service

Sales

Very good most of the time, sometimes had to initiate communications to understand what was happening and to chase.

Sales

I would have liked a free pair of fitted rubber mats for the front - why? - because the weather was extraordinarily bad when I collected the vehicle, hail, rain etc. When I called for fuel on my way home the drivers carpet was contaminated derv/water

Sales

It was a pleasure to deal with the people at Rybrook Shrewsbury - they were incredibly helpful and knowledgeable and did everything possible to ensure that I ended up with the right car for my needs. The salesman, Henry Gregory, was brilliant !

Sales

I thought the whole process was extremely easy and trouble free, My Salesman Henry Gregory was fantastic, he let me have a test drive for a day, then left me alone to mull things over. It was a pleasant change to find a non pushy salesman.

Sales

Sales person was excellent

Sales

Martyn made the buying experience extremely personable, I felt I was the only customer at the premises at Rybrook and the attention to detail was great.

Sales

A really sensible non-salesy experience - best yet

Sales

The wait time was longer than anticipated but the car arrived when I was advised it would

Sales

There is a dent in the door.

Sales

Daniel Bryan handled the whole order in a most professional manner

Sales

Very helpful