Here at our Centre, we understand that the needs of BMW drivers are highly specialised and individual; that's why we are confident that we have the expertise and knowledge to help in every possible way.
Our business is based on the customer and our team are committed to making it a welcoming and friendly experience.
Rybrook Shrewsbury is delighted to be a Premier Partner of Motability. We have dedicated Motability trained specialists who are ready to answer your questions and help you choose your car. We'll also guide you through the simple process and do all the paperwork for you.
If you'd like to find out more about how we can help you in regards to your Motability requirements please contact us on 01743 467467 and ask to speak to our Motability Specialists.
I booked my service at a time which was convenient for me.The car was returned to me in the timescale that was quoted.also it had been washed and valeted to a high standard.
Dealership was very fair helping me with faulty sensors
The work was completed earlier than expected.
Very good. Only thing missing was a call to tell me when to expect my car back
Looked after well and everything done on time
the staff were friendly and very helpful, and kept me informed as to the progress of the work at all stages.
It was prom and friendly service.
Every thing occurred as planned, the test drive could have been longer, and at hand over as a non tech kind of person, a more detailed session on the "computer systems" would have been very welcome.
It's my choice .
From entering the showroom to collecting, the service from the staff was friendly and professional.
Adam was excellent, thanks
Chris and Cameron are great guys and always look after me with total professionalism.
Service desk knew what they were talking about, friendly and helpful.
Quick, efficient and pleasent.
Helpful and informative as work done and felt like a competitive price!!Very nicely valeted thank you so much
Job done in a timely manner so nothing to whinge about
I'd be completely satisfied if the cost was lower! Customer service standard was excellent. Thanks to the team.
All completed promptly.
Car collected and returned, cleaned inside and out. Easy.
Quick, efficient and friendly service.
We were advised that a cut had been found on the inside of one of the tyres. The car would have to stay overnight and the tyre appeared very expensive so we declined.. We arranged for a replacement tyre next day and were shown there was no problem.
Visit went to plan with no problems.
Fast efficient courteous service
Did what I asked to be done, when I wanted it.
The appointment was made to suit my schedule and even though I was delayed by traffic congestion whilst en route, this was not a problem upon my arrival
I needed help with a failure of the radio system, i was given prompt attention despite having no appointment.
Nothing wrong with the work nor with the facilities (coffee, papers etc) it just seemed to take such a long time to change four wheels.
The car looked as clean as it was on delivery, with every thing working.
My car required new front discs and pads that was carried out whilst the car was serviced. I consider the cost of the discs and pads fitting was very high.
Prompt service on a fault which occured with our new 2 series. Only issue was a scratch to gloss interior - which when shown is getting sorted with no problem
I have been dealing with Rybrook Shrewsbury for about 5 years. They always provide me with excellent service that is much higher than my expectation. Their employees are very respectable and competent.
Grant Lloyd on the service desk was very helpful and courteous, and sorted out any ptoblems promptly without difficulty.
1st class service from all the staff onsite (well done to them all).
They are fantastic, they do everything to a very high standard. Grant goes the extra mile.
The service advisor was very helpful.
The service is very good
They have been helpful with other issues.
The centre took two visits to fix defects that was on the work sheets. Also the courtesy car was very dirty.
Proffessional speedy service
Very good most of the time, sometimes had to initiate communications to understand what was happening and to chase.
I would have liked a free pair of fitted rubber mats for the front - why? - because the weather was extraordinarily bad when I collected the vehicle, hail, rain etc. When I called for fuel on my way home the drivers carpet was contaminated derv/water
It was a pleasure to deal with the people at Rybrook Shrewsbury - they were incredibly helpful and knowledgeable and did everything possible to ensure that I ended up with the right car for my needs. The salesman, Henry Gregory, was brilliant !
I thought the whole process was extremely easy and trouble free, My Salesman Henry Gregory was fantastic, he let me have a test drive for a day, then left me alone to mull things over. It was a pleasant change to find a non pushy salesman.
Sales person was excellent
Martyn made the buying experience extremely personable, I felt I was the only customer at the premises at Rybrook and the attention to detail was great.
A really sensible non-salesy experience - best yet
The wait time was longer than anticipated but the car arrived when I was advised it would
There is a dent in the door.
Daniel Bryan handled the whole order in a most professional manner