As always, the service is efficient, reliable and courteous.

Good customer service and car washed

i was impressed how i was contacted when the service was due

I was looked after by Jake Young who was both very courteous and efficient. I needed the service to be turned around as quickly as possible as I had an important appointment in the afternoon. Can you please pass on my sincere thanks to Jake.

Nothing too much trouble

Always good and prompt service. Chris is excellent

The job was well done, on time.

Reasonable price but excellent valet, nice courtesy car.

I chose to wait for my car and I was very well looked after with drink and regularly kept informed of how long remaining.

Ease of booking,pleasant staff,

The service and the MOT was completed in quick time : I was treated to coffee and biscuits : I read the morning newspaper : then talked to your manager Mark about your New Range of BMW X1 cars, in particular the introduction of Electric Models

Good value for money.

Chris was fantastic and Cameron helped me get my car sorted a credit to Rybrook

A bit expensive, otherwise it would be a 5 star

Quick service great info given on my next needs such as breaks and oil service and warranty check

Rybrook met all my needs in regards to the recovery and repair of the vehicle.

Excellent service. Car cleaned too!

The problem my car has now been in for twice to fix remains. They now have my car again for a third attempt to fix the problem.

I ha e outlined my dissatisfaction on this occasion. And I don't think I will be using you again. The customer service was the worst I have ever experienced from you or indeed any other garage and the way I was treated was with very little care

Brilliant

Clear on reasons for brakes pads replacement

When the car could not be returned they organised a motability car for me

Work completed as requested. Service representative very helpful and wet out of his way to be sure my needs were met.

Been buying and servicing many BMW cars at Rybrook Shrewbury for almost 20 years, good to see the same helpful team which have all been there for many years, looking after their staff and customers a priority.

no problems

Rybrook delivered on everything they said they would

It's beautiful and I love it!

well i think this is my 7th BMW from Rybrooks i delt Martin Gough and Tareq Ahmed,who perfect in dealing with customers they are both 100%..

Seamless and professional

A pleasant environment with friendly and professional staff.

The staff were professional, knowledgeable and kept me informed throughout. Very impressed - thank you

Good knowledge of product. None pushy.

Outstanding service from everyone

The car looked lovely when I collected it and there was no rush to get it out of the showroom while Samantha went through the details and the technology within the car.

It does everything I expected and more, really happy it.

Dan my sales person was very helpful and knowledgeable Took his time and efficient