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Rybrook BMW SHREWSBURY.

Rybrook Shrewsbury, the only name for BMW in Shropshire.

Meet the team

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Ian Lockett

Head of Business

Dale Mackenzie

General Sales Manager

Martyn Gough

New Car Sales Manager

Peter Powell

Aftersales Manager

Mark Schofield

New Car Business Manager

Matt Smart

Group Online Engagement Executive

Teresa Godfrey

Senior Receptionist

Maddy Jay

Receptionist

Elisha Welch

Receptionist

Nikala Barrow

Sales Administrator

Paige Phillips

Sales Administrator

Rachel Taylor

Assistant Accountant

Malgorzata Studzinska

Accounts Assistant

Tareq Ahmed

Senior New Car Sales Executive

Samantha Malcolm

New Car Sales Executive

Cameron Short

New Car Sales Executive

Dan Smart

New Car Sales Executive

Chris Wood

Trainee New Car Sales Executive

Chris Hough

Corporate Sales Executive

Jamie Wray

Senior Used Car Sales Executive

Jon Leonard

Used Car Sales Executive

John Owen

Used Car Sales Executive

Jack Ioannou

Used Car Sales Executive

Louis Ward

Used Car Sales Executive

Rocky Bhakar

Used Car Sales Executive

Ollie Ward

Trade Specialist

Chris Wimbush

Senior Service Advisor

Matt Smith

Service Advisor

Jake Young

Service Advisor

Alan Bennett

Service Advisor

Gabby Davies

Service Advisor

Jodie Yates

Service Booking Administrator

Beccy Hunt

Service Booking Administrator

Carol Hislop

Warranty Administrator

Mandy Ellison

Bodyshop Advisor

Jared Nixon

Workshop Manager

Mel Parry

Parts Supervisor

Mark Dunderdale

Parts Advisor

Tony Gaskin

Parts Advisor

Dan Morris

Parts Advisor

Will Bailey

Parts Advisor

BMW Technicians

Debbie Bennett

Group Loyalty Team Manager

Marisa Luscott

Group Loyalty Executive

Charlie Barrett

Group Loyalty Executive

Gabrielle Allcock

Group Loyalty Executive

Sarah White

Group Loyalty Executive

Demi Wells

Group Loyalty Executive

Sarah Stevens

Group Loyalty Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As always, the service is efficient, reliable and courteous.

Service

Good customer service and car washed

Service

i was impressed how i was contacted when the service was due

Service

I was looked after by Jake Young who was both very courteous and efficient. I needed the service to be turned around as quickly as possible as I had an important appointment in the afternoon. Can you please pass on my sincere thanks to Jake.

Service

Nothing too much trouble

Service

Always good and prompt service. Chris is excellent

Service

The job was well done, on time.

Service

Reasonable price but excellent valet, nice courtesy car.

Service

I chose to wait for my car and I was very well looked after with drink and regularly kept informed of how long remaining.

Service

Ease of booking,pleasant staff,

Service

The service and the MOT was completed in quick time : I was treated to coffee and biscuits : I read the morning newspaper : then talked to your manager Mark about your New Range of BMW X1 cars, in particular the introduction of Electric Models

Service

Good value for money.

Service

Chris was fantastic and Cameron helped me get my car sorted a credit to Rybrook

Service

A bit expensive, otherwise it would be a 5 star

Service

Quick service great info given on my next needs such as breaks and oil service and warranty check

Service

Rybrook met all my needs in regards to the recovery and repair of the vehicle.

Service

Excellent service. Car cleaned too!

Service

The problem my car has now been in for twice to fix remains. They now have my car again for a third attempt to fix the problem.

Service

I ha e outlined my dissatisfaction on this occasion. And I don't think I will be using you again. The customer service was the worst I have ever experienced from you or indeed any other garage and the way I was treated was with very little care

Service

Brilliant

Service

Clear on reasons for brakes pads replacement

Service

When the car could not be returned they organised a motability car for me

Service

Work completed as requested. Service representative very helpful and wet out of his way to be sure my needs were met.

Service

Been buying and servicing many BMW cars at Rybrook Shrewbury for almost 20 years, good to see the same helpful team which have all been there for many years, looking after their staff and customers a priority.

Service

no problems

Service

Rybrook delivered on everything they said they would

Service

It's beautiful and I love it!

Sales

well i think this is my 7th BMW from Rybrooks i delt Martin Gough and Tareq Ahmed,who perfect in dealing with customers they are both 100%..

Sales

Seamless and professional

Sales

A pleasant environment with friendly and professional staff.

Sales

The staff were professional, knowledgeable and kept me informed throughout. Very impressed - thank you

Sales

Good knowledge of product. None pushy.

Sales

Outstanding service from everyone

Sales

The car looked lovely when I collected it and there was no rush to get it out of the showroom while Samantha went through the details and the technology within the car.

Sales

It does everything I expected and more, really happy it.

Sales

Dan my sales person was very helpful and knowledgeable Took his time and efficient